Seller may under special agreed circumstances arrange for shipping and delivery to the buyer directly . In most cases Seller will engage our services to undertake shipping and delivery. Further terms and conditions for engagement with our services by the Seller are applicable.
For local delivery, we typically wait for every items in your order before shipping the parcel out, although we may occasionally ship the parcel into separate shipments.
For overseas shipping, kindly allow an additional 2-4 weeks on top of the standard delivery timings.
For both local delivery and overseas shipping, we do not ship to any PO Box, military and protected areas. Delivery charges for failed attempted delivery to such restricted areas will be borne by customer.
We will not be liable for any lost parcels or any damaged items during mailing.
Some of our stocks are stored outside Brunei Darussalam. Once an order is placed, it will be processed the next working day. Such order will be ready for delivery within 2 weeks, and another 2-3 working days for the delivery to be completed. We are not responsible for any delay caused by custom inspection.
Orders may be combined and mailed as one parcel if address labels of orders under the same address are printed out on the same day.
Shipping within Brunei will be charged at a rate indicated upon check-out.
For overseas shipping, it is subject to the overseas shipping rate. Overseas shipping may be subject to customs and other duties which are not indicated in the shipping costs and buyers must pay for any applicable customs and duty to secure delivery.
Due to some limitations, we may not be able to ship certain items. If you have any questions about the shipping eligibility of any product, do drop us an email at email@example.com. We reserve the right to cancel any order or item that does not qualify for flat rate within Brunei.